After the chaos of this morning, I was left with the task of taking my CD of my CT to the satellite hospital not too far.
Hubby had to make a call and while I could wait another hour for him to go…. I need this disc uploaded so that my other doctors can have a look. Thus, I went myself. Plus, I had to make a return at HomeGoods so…. I could deal.
Now, I know my way around these places; more so at Penn since I have less doctors there. For the most part, I don’t need nor want the greet. Today was a prime example to not fuck me with their “may I help yous”.
As I walked inside and was going to go where I believed… the basement, Gertrude stopped me and asked if I knew where I was going. I told her I believe I had to go to the basement… but she was certain I needed floor two.
Me: Are you sure the second floor?
Gert: Yes, I’m sure! You want Radiation Oncology… that’s second floor.
Me: Because I always go downstairs…
Gert: (asks another greeter) Yep, second floor.
Get off at the second floor… and I know in my bones this is incorrect. However, there is a desk and greeter at every checkpoint so….
Lady: May I help you?
Me: I have a disc I need to drop off for Dr. Bones.
Lady: Do you have an appointment today?
Me: No, I am just here to drop “this” off so it can go into your system.
Lady 2: Can I have your last name so I can look it up in our system?
NOW, I AM AT WTF MODE…..
Me: Why would you need that? The doctor works at Penn downtown!! It is not in MyChart!
Lady 2: If I look you up I could see where you should go.
Me: There are zero notes!!! He told me to just give it to Radiation Oncology and they would upload.
Lady: This is Hematology… You need to go to the basement.
At this point I plan to stop at the entrance and tell Gert what up!
Me: (walk right to her as some other greeter says to another, “Gert will help you in a moment”) NO SHE WON’T. SHE DOESN’T KNOW WHERE TO SEND ME! I TOLD YOU IT WAS IN THE BASEMENT! I HAVE LUNG CANCER AND CANNOT WALK ALL OVER THIS HOSPITAL BECAUSE YOU THINK YOU KNOW DIRECTIONS! I ASKED YOU THRICE!
Gert: (the aback look) I’m sorry….
Meanwhile, I am headed towards where I need to be and am stopped by the third Gastapo and at this point I am enraged.
As I continue to walk to where I need to go the man is calling, “do you have an appointment”.
Luckily I was able to get my fucking disc to the first place I thought I should go… only to hear, “there is nothing on this.”
Now, contemplating if the height of the building would suffice should I fling my tired ass off, another front desk lady came up. Thankfully, while I was trying to reach one of the lovely people at the other hospital, those two were getting tech support from someone else.
After 35 minutes of me sitting there, catching my breath thanks to too old Gert, voila.