Do you know how annoying it is when calling a store that utilizes the automated person… and you could be speaking so clearly but some asshole in your presence (in my case, my child) is talking and the automated person hears them and stops understanding ME?!!

The other day all I wanted was a live agent, but “before” I could be transferred, I had to answer a few questions. Unfortunately for me, my little shits in the background were too busy thinking it was funny that they were talking and the robot kept stopping- so I had to hang up.

Needless to say, nobody will be medicated this month because I refuse to call Express Scripts again!