Today I was working on Google Hangout with a group of colleagues when one of the participants had a problem.
Colleague 1: (Looking into the camera) Rochelle, I am having trouble.
Me: (Looking at her in the camera) What seems to be the trouble?
Colleague 1: My screen went black and I can’t see anything.
Me: Really? Ok, maybe your computer died and you have to restart it.
I am going to let that sink in.