Live Agent!

This evening I called the 800 number to inquire about the fucked up credit card. After pressing one to continue in English, it asked me to enter my number.

The first time, I entered it slowly- robotic like.

Me: 1….4….5….5…….4….6….7…..6………4….6…..8….2…..1…..6…..7…..2

Machine: I’m sorry, either we did not get that number or it was not entered correctly. Please enter your credit card number now…

Me: Operator!

Machine: I’m sorry, either we did not get that number or it was not entered correctly. Please enter your credit card number now….

Me: 145546764682…..(and then I laughed and couldn’t say the final numbers)

Machine: I’m sorry, either we did not get that number or it was not entered correctly.

Me: LIVE AGENT

Machine: I’m sorry you’re having trouble, connecting you to a representative now.

Representative: Hello Good Evening, can you please verify the last four of your social security?

Me: 4044

Representative: And can you please verify your date of birth?

Me: 7/4/54

Representative: And finally, can you please verify the number associated with the account?

Me: 767-555-3344

……Silence. Apparently, I was disconnected after all that.

The moral of the story: if you’ve had a shitty summer, this was the cherry on top.

About Lady in Red

mom of 3
This entry was posted in Uncategorized. Bookmark the permalink.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s