In general, I am not one for the landline. What I mean is, sometimes when I hear the phone ring, I let it go to voicemail because I’m just busy. Okay, not always busy, but often just preoccupied. I could be cooking dinner or helping with homework and bam! The phone rings! Or, I could be 100% available and then the phone will ring and my kids choose that moment to argue and/or need my full attention.

In any case, I’m usually harried when I answer the phone because my personal time is limited. However, there is one exception to the rule and that is when the phone rings at 3 am.

Last night I was sound asleep- naturally, and the phone rang. From the depths of my sleep, I picked up the telephone and politely said, “Hello, how may I help you?”